Gaming Laboratories International (GLI®) understands that securing Responsible Gaming (RG) initiatives are essential to maintaining public trust and are the cornerstone to the continued success of the gaming industry.
GLI provides project management expertise and assessment services resulting in a high-level knowledge transfer of subject matter expertise. Our findings and recommendations will allow you to address issues before they become problems and significantly improve initiatives to protect vulnerable patrons on your operation’s responsible gaming services.
Our team of experts will review your operation’s existing RG programs, personnel, resources and performance metrics to assess how they align with the legal, cultural and socio-economic conditions in the jurisdiction. GLI will make customized recommendations for internationally accepted evaluation criteria which can include:
GLI can work with your organization to develop a comprehensive, best-practice RG program that covers the following collectively, or we can target individual areas that you appoint us to focus on from the list below:
> Corporate Policy and Procedure Review, Development and Commitment
> Retailer Training and Education to Support RG Program Evolution and Growth
> RG Rebranding
> Treatment/Treatment Referral
> Player Education and Awareness
> Employee/Staff Training and Engagement to Support RG Program Evaluation and Growth
> Self-exclusion Program/Plan Development
> Game Assessment (Including Social Responsibility Assessment Tool)
> Stakeholder Engagement Strategy
> The Marketing of Responsibility (Including Social Responsibility Assessment Tool)
> Reporting and Measurement
If you are interested in learning more about our Responsible Gaming initiatives, please contact GLI for more information or schedule an appointment with your Client Service Representative today.
Click the below link to access GLI’s Responsible Gaming brochure.