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ELEVATING RESPONSIBLE GAMING WITH GLI

Responsible Gaming (RG) is a top priority across the gaming ecosystem, encompassing suppliers, regulators, operators, lotteries, and the public. Effective Responsible Gaming practices help safeguard vulnerable individuals, strengthen player protection, and support a sustainable, compliant gaming environment.

Gaming Laboratories International (GLI ®), the world’s leading independent gaming testing and certification laboratory, brings decades of global expertise to help land-based, lottery, and online operators implement effective Responsible Gaming initiatives. Our expert leaders in Responsible Gaming provide comprehensive analysis, program development, educational training, and independent, unbiased assessments designed to enhance program effectiveness and support a sustainable, compliant gaming ecosystem.

WHAT DOES GLI OFFER?

Responsible Gaming GAP Assessment & Program Analysis

GLI begins with a thorough review of existing Responsible Gaming programs, including:

  • Current RG policies and procedures
  • Staff roles, training, and resource allocation
  • Performance metrics, reporting methods, and jurisdictional requirements

We evaluate how your goals align with industry standards and the associated legal, cultural, and socio-economic factors in the jurisdiction your organization operates. This assessment identifies strengths, gaps, and opportunities for improvement.

Smartphone on a casino table with poker chips, dice, and playing cards

Responsible Gaming Program/Plan Development

Using insights from the GAP assessment, or in lieu of it, GLI’s expert leaders will develop a strategic Responsible Gaming framework. This Responsible Gaming framework includes:

Regulatory & Policy Development

Attendees learn information in a GLI University course focusing on slot machines.

GLI works with governments, regulators, and operators worldwide to create and continuously enhance Responsible Gaming policies and harm-minimization directives. Our experts help ensure that regulations remain effective, compliant, and aligned with best practices.

Responsible Gaming Certification & Assessments

This final step ensures your organization is fully aligned in delivering responsible, effective, and compliant Responsible Gaming practices. GLI’s independent verification confirms your program meets or exceeds internationally recognized standards for harm minimization and player protection.

Online Betting and Emerging Technologies

GLI’s Responsible Gaming expertise spans traditional and digital gaming environments, including:

  • Sports and event wagering
  • Historical horse racing
  • iLottery
  • Kiosks and self-service terminals
  • Gaming systems and hybrid delivery channels

GLI’s team of Responsible Gaming experts provides guidance tailored to your organization and to the emerging technologies shaping the future of global regulated gaming.

Maximize Your Responsible Gaming Initiatives

Ready to strengthen your Responsible Gaming program? A brief consultation will help determine where your organization is in the RG life cycle and how GLI can best support your goals.

FAQs

What is Responsible Gaming (RG)?

Responsible Gaming (RG) refers to policies, practices, and programs designed to minimize gambling-related harm, protect vulnerable players, and foster compliant gaming environments. It is a shared priority among operators, regulators, suppliers, and the public.

Why is Responsible Gaming important for gaming operators?

Strong RG programs help operators maintain regulatory compliance, protect vulnerable patrons, build public trust, and support the long-term growth of the regulated gaming industry. Effective RG measures can also reduce operational risks and enhance brand reputation.

What types of Responsible Gaming services does GLI offer?

Gaming Laboratories International (GLI) offers a full suite of Responsible Gaming services, including gap assessments, existing program analysis, RG program development, training and education, regulatory and policy development, and independent RG certification and assessments for land-based, lottery, and digital gaming operations.

Can GLI help us earn a Responsible Gaming accreditation?

Yes, GLI provides guidance and RG program development support aligned with major, internationally recognized accreditation frameworks, including:

What types of regulated gaming does GLI support?

GLI supports Responsible Gaming initiatives across all major channels, including land-based casinos, lotteries, iLottery, sports and event wagering, online gaming platforms, historical horse racing, kiosks, and emerging digital technologies.

 

Let’s Discuss Your RG Needs

If you are interested in learning more about our RG initiatives, please contact GLI for more information or schedule an appointment with your GLI Representative today.

Case study: How GLI and LOTBA worked together to increase LOTBA's level of WLA certification and to establish a baseline of global test practices

 

Click the below link to access GLI’s Responsible Gaming brochure.

Responsible Gaming eBook