ELEVATING RESPONSIBLE GAMING WITH GLI

Responsible Gaming (RG) is a top priority for suppliers, operators, regulators, and the public. The aim being to reduce harm and foster a mature gaming ecosystem with effective harm minimization measures. Gaming Laboratories International (GLI ®) understands that implementing RG initiatives is essential to maintaining public trust and is the cornerstone to the continued success of the gaming industry. GLI provides RG project analysis, project management, training and education, and assessment services, through its team of subject matter experts to help ensure your land-based, lottery, and online operations implement RG best practices. Our findings and recommendations allow stakeholders to address issues before they become big problems and significantly improve success levels for RG programs to protect vulnerable or at-risk patrons.

WHAT DOES GLI OFFER?

RG GAP Assessment & Program Analysis

GLI begins with a review of your existing RG programs, personnel, resources, and performance metrics to assess how your goals align with associated industry, legal, cultural, and socio-economic conditions. This includes an inventory of all internal and external policies and programs that you may have in place for the jurisdiction(s) you operate in.

RG Program/Plan Development

Based on GLI’s initial gap assessment and program analysis, or in lieu of it, if you are far enough along, GLI will engage in strategic RG program planning and development with you. This may include the development of a customized execution plan. It will outline specific recommendations for how you can fill in any identified gaps, improve your RG program, and help you earn an accreditation under a variety of different programs, which could include:

• National Council on Problem Gambling (NCPG)
• World Lottery Association (WLA)
• Responsible Gaming Council (RGC)
• European Lottery (EL)

Regulatory & Policy Development

GLI’s team of RG experts works with governments, regulators, and operators worldwide, particularly on developing and continuously improving gaming policies and regulations around RG and harm minimization directives.

RG Certification/Assessments

This final step in the life cycle brings everything together. Our experts verify that all stakeholders in your organization are aligned and working to most efficiently and effectively deliver RG and harm minimization programs that meet or exceed the highest standards of excellence.

Online Betting and Emerging Technologies

Going well beyond brick-and-mortar venues housing land-based slots/video lottery terminals (VLT) and lotteries, our RG expertise extends to online gaming, sports and event wagering, historical horse racing, iLottery, kiosks, and systems. GLI offers insights on your RG goals for all forms of gaming products and delivery channels globally.

Maximize Your RG Initiatives

Ready to elevate your program? A short initial discussion with you will help to identify where you are in the RG life cycle and where we can benefit you the most.

Let’s Discuss Your RG Needs

If you are interested in learning more about our RG initiatives, please contact GLI for more information or schedule an appointment with your GLI Representative today.

Click the below link to access GLI’s Responsible Gaming brochure.