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Our trained and qualified experts conduct an extensive range of critical onsite inspections to help operators and regulators ensure devices, systems and other equipment are operating securely and accurately.

Our Inspection Services Include:

  • Software Verification

    Validation of files, versions, signatures, and configuration settings for the host system and each connected interface element to ensure all software is authorized and compliant.

  • Security Rights Review

    Examination of user access rights and privilege assignments to confirm that controls are properly configured and aligned with security and regulatory requirements.

  • Communication Testing

    Testing machine-to-system communication for accuracy and reliability, including accounting events, security event reporting, and floor-based communication pathways.

  • Bill, Coin & Ticket Testing (Including Kiosks)

    Verification of the accuracy and reliability of bill acceptors, coin mechanisms, ticket printers, ticket redemption units, and kiosks to ensure proper financial handling and patron interaction.

  • On-site Gaming Device Inspection

    Physical inspection of gaming devices currently in use to confirm they match approved configurations, software versions, and regulatory submissions.

  • Casino Floor Verification

    Review and confirmation of gaming floor layout, device locations, machine counts, and configuration accuracy relative to approved floor plans and regulatory requirements.

  • Wireless Testing

    Examination of the facility to identify any active or unauthorized wireless communications and ensure compliance with security and regulatory restrictions.

  • Network Security Review

    Evaluation of network configuration, segmentation, and security controls to verify that infrastructure supports secure, compliant gaming operations.

  • On-site Casino Audits

    Full-scale audits of systems, devices, processes, and documentation to validate compliance with operational, technical, and regulatory standards.

  • Backup Scheme Review

    Assessment of data backup processes, storage methods, and recovery procedures to ensure resilience, reliability, and adherence to best practices.

Frequently Asked Questions (FAQ)

What are onsite inspections in the regulated gaming industry?

Onsite inspections are in-person evaluations conducted by independent, qualified experts to verify that gaming devices, gaming systems, and related equipment are operating securely, accurately, and in compliance with jurisdictional requirements. These inspections provide assurance to operators and regulators that their gaming floor and supporting infrastructure meet the highest standards of integrity.

Why are onsite inspections important for casinos and regulators?

Onsite inspections help identify vulnerabilities, test system performance for accuracy, and ensure equipment aligns with approved configurations. Onsite inspections support regulatory oversight, strengthen casino floor security, and enable operators to maintain reliable and compliant gaming floors.

What is software verification, and why does it matter for casinos and regulators?

Software verification is the process of validating the versions, signatures, configurations, and integrity of software used in gaming systems and devices. This ensures that only compliant, authorized software is installed, helping prevent tampering, unauthorized access, or changes, and operational inconsistencies.

What types of gaming systems and devices does GLI evaluate during an onsite inspection?

Gaming Laboratories International (GLI) evaluates host systems, interface elements, slot systems, accounting systems, ticketing systems, kiosks, wireless networks, and communication pathways. Each component is assessed to ensure proper functionality, security, and compliance with regulatory and technical requirements.