Travel from New Jersey to Melbourne in Episode 3 of Illuminating Conversations when gaming legend Neil Spencer sits down with James Maida.

Perhaps best described as “a consultant’s consultant,” Neil brings nearly 40 years of casino floor cred to this conversation that puts a sharp focus on changing consumer behavior.

How has the pandemic shifted consumer behavior and the casino floor landscape, and are those changes permanent? What about new technologies like cashless, online gaming, and sports betting? And how do AML and KYC initiatives fit into it all?

Listen to this Illuminating Conversation.

To watch other episodes of the Illuminating Conversations, check out our full line of speakers HERE.