LAKEWOOD, N.J. (January 19, 2026) – Gaming Laboratories International (GLI®) has launched an all-new update to its GLIAccess® customer portal. The new GLIAccess is complete with client project tracking capabilities, streamlined approvals and onboarding, and improved functionality, all designed to further remove friction from engagement through submission.
“We are constantly analyzing every customer touch point and making improvements to our service levels. The new GLIAccess is the latest example of that commitment,” said GLI Chief Revenue Officer Ian Hughes. “For the last 21 years, GLIAccess has been an important tool for our clients. Now we are excited to launch this new version because it provides an even better customer experience with significantly improved features, enhanced self-service, and a wealth of information at your fingertips, making everything more efficient for today’s gaming industry.”
Available 24/7, the new GLIAccess, improves the customer journey now and was built to easily allow the addition of new features, several of which are already planned for release later this year.
GLI Vice President of Innovation Sangeeta Reddy spearheaded the project. She said, “At GLI, customers and quality are always our top priority. With the new GLIAccess, we’re empowering customers to stay connected—providing real-time data, project updates, and seamless communication through a single, intuitive portal. We invite users to experience the enhanced GLIAccess platform, featuring an enhanced graphical user interface with a modern look and feel, and intuitive, user-friendly functionality. The revamped platform streamlines every step from first engagement to certification and making collaboration smoother than ever.”
GLI will be demonstrating the new GLIAccess on its stand #3J50 at ICE Barcelona.
About Gaming Laboratories International
Gaming Laboratories International (GLI®) is a world-class, Testing, Inspections and Certification (TIC) company committed to delivering the highest quality land-based, lottery, and iGaming testing and assessment services around the world. GLI provides suppliers, operators, and regulators with expert guidance for navigating the future of gaming and ensuring gaming innovations meet regulatory standards with confidence. Since 1989, GLI has certified nearly 2 million items and has tested equipment for more than 710 jurisdictions, resulting in over 5.3 million approved gaming components. GLI has a global network of laboratory locations across six continents, with U.S. and international accreditations for compliance with ISO/IEC standards for technical competence in the gaming, wagering, and lottery industries. For more information, visit gaminglabs.com.
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Contact:
Christie Eickelman, Vice President of Global Marketing
+1-702-914-2220, c.eickelman@gaminglabs.com