February 4 – 7, 2019
Harrah’s Resort, Valley Center, Calif.
The Western Indian Gaming Conference & Trade Show has proven to be one of the most informative conferences in Indian Country. Tribal leaders, casino operations managers, regulators, policymakers, and industry professionals gather from throughout the country to discuss issues facing the tribal government gaming industry.
Michael Capen, GLI’s Director of Client Services, will moderate a panel of distinguished industry experts on the important topic: “Management of the Modern Gaming Floor: Lessons from the Field,” at the conference. Capen and his fellow panelists will discuss how regulators, security personnel, IT staff, and casino managers can gain a better sense of the interworking, interconnectivity, and associated risks of today’s systems technologies. The panel will also discuss techniques for better communication across the enterprise to unblur lines leading to unsatisfied internal and external customers.